Benefits Coordinator

Company: Precision Drilling Corporation

Location: Calgary, AB



Precision Drilling has a hybrid opening for a Benefits Coordinator, eager for fresh challenges and development toward potential future career growth as our business continues to innovate and grow.


Working for Precision Drilling means being immersed in a supportive culture that recognizes you as a strategic player in Precision Drilling’s future. We are a large company with a family feel, where you will collaborate with leadership and your colleagues across the organization.


Combined with a competitive remuneration package, you will enjoy the advantages of:


  • Medical, dental, prescription drug, life insurance, Pension match, long-term disability coverage, a free fitness membership steps away from our offices and product discount programs.
  • A casual work environment where you can expect to enjoy a work-life balance that promotes personal health, well-being, and family life!
  • Personal development to grow your career with us based on your strengths and interests.
  • Precision offers competitive time off packages as applicable.


The Benefits Coordinator will report to the Senior Benefits Specialist, focusing on administration and customer relations for Canadian employees.



  • Administer health and welfare plans, ensuring accuracy and compliance.
  • Educate employees on available benefits, conduct orientation sessions, and notify eligible employees.
  • Research and resolve employee issues promptly.
  • Coordinate with Third-Party Administrators (TPAs) to facilitate benefits administration and claim processing.
  • Respond to employee inquiries promptly and deliver exceptional customer service regarding benefits-related matters.
  • Ensure data integrity aligns with both the internal and external systems.
  • Verify the accuracy of premium payments to insurance providers and process monthly benefit invoices.
  • Collaborate with the finance department to ensure accurate and timely funding of employee benefit accounts.
  • Oversee the administration of Long-Term Disability (LTD)and Short-Term Disability (STD) claims.
  • Address employee inquiries regarding LTD and STD benefits.
  • Manage the administration of Short-Term Disability (STD) claims, ensuring precise payment calculations and meticulous upkeep of the STD database.
  • Facilitate transparent communication with the disability management provider and PD’s Back-to-Work (BTW)Team.
  • Administration of all LOAs, requiring knowledge of WCB, EI, Maternity/Parental leaves, etc.
  • Process Group Life claims.
  • Ensure compliance with legislation, policies, guidelines, labor standards, and privacy legislation.
  • Respond to employment information requests from employees, EI representatives, insurers, and lawyers.
  • Collaborate with payroll on understanding payroll processes, employee premiums deductions, and savings contributions.
  • Provide support to the Benefits Team as needed for other various projects and management requests.



  • Facilitate the preparation of comprehensive benefit and retirement plan documentation, ensuring timely dissemination to employees.
  • Create and/or provide input to employee communications.
  • Collaborate with HR to review, develop, and upkeep benefits-related policies.
  • Furnish pertinent information for the upkeep of benefits-related content on the intranet.
  • Utilize Excel databases and Word to generate employee communications pertaining to benefits proficiently.



  • Accountable for ensuring the integrity of benefits data, encompassing the regular updating and maintenance of data and reports.


Office Administration

  • Manage the monthly processing of invoices from benefit vendors.
  • Responsible for benefit document ordering and ensuring that inventory of documents is always available.
  • Develop and update procedure/process notes for benefits administration.


Knowledge & Skills

Intermediate-level Microsoft Office skills.

Strong attention to accuracy and detail.

Excellent communication, organizational, and time management skills.

Flexible and able to work in a rapidly changing environment.

Problem solving/resolution skills.

Able to prioritize time and meet set deadlines.

Understands the handling of confidential and private information.

Excellent customer service skills.

Independent learner.



A certificate or Diploma in a related field is considered an asset.



1 - 2 years of corporate experience is preferred.

Experience administering group benefits programs, disability claims, and retirement plans is a plus.

Familiarity with SAP, Dayforce, Benefit Focus, Sunlife Admin Plus, and SuccessFactors is an asset.