Team Lead, HCM SuccessFactors

Company: Precision Drilling Corporation

Location: Calgary



Precision Drilling has a Hybrid (3 and 2) opening for a Team Lead, HCM Success Factors, eager for fresh challenges and development toward potential future career growth as our business continues to innovate and grow.


Working for Precision Drilling means being immersed in a supportive culture that recognizes you as a strategic player in Precision Drilling’s future. We are a large company with a family feel, where you will collaborate with leadership and your colleagues across the organization.


Combined with a competitive remuneration package, you will enjoy the advantages of:


  • Medical, dental, prescription drug, life insurance, Pension match, long-term disability coverage, a free fitness membership steps away from our offices and product discount programs
  • A casual work environment where you can expect to enjoy a work-life balance that promotes personal health, well-being, and family life!
  • Personal development to grow your career with us based on your strengths and interests
  • Precision offers competitive time off packages as applicable.


The Team Lead, HCM Success Factors, will be responsible for managing the SAP HCM group. The Lead must be hands-on, participating in the implementation and support of the SuccessFactors modules for Precision Drilling Corporation’s various divisions while also managing the growth and focus of team members. They must have a strong understanding of SuccessFactors and HR processes to plan, implement, and supervise activities in coordination with IT partners and business partners.



  • Manage and provide direction to the HCM team supporting business operations
  • Conduct performance reviews and goal setting, providing timely feedback, and identifying skill development opportunities for the managed team
  • Provide team leadership, coaching to address performance issues, and mentoring
  • Configure and support SuccessFactors suite of products - Employee Central, Onboarding, Recruiting, Performance & Goals, Learning, Compensation & Variable Pay
  • Ensure a firm grasp of integration between Employee Central and SAP S/4HANA as well as SAP PA/OM configuration
  • Provide functional SAP and business expertise to help support business objectives for Canadian, USA, and International divisions
  • Provide second and third-level end-user functional support and guidance
  • Perform unit, integration, parallel, and acceptance tests
  • Create SAP HCM deliverables, including the preparation of requirements documentation for business processes, functional requirements, specifications, documentation of reports, interfaces, and enhancements; create and execute test scripts; prepare and deliver end-user documentation and training
  • Provide in-depth SAP and SuccessFactors product knowledge to help support business and project objectives
  • Configure the SuccessFactors modules according to new or changing business requirements
  • Liaise with HR users to identify and manage system priorities
  • Recommend process improvements and system solutions to assist business objectives
  • Assist the Technical Development Team members in designing and testing interfaces, enhancements, reports, and data conversions


Knowledge & Skills

Demonstrated leadership and excellent interpersonal skills

Strong desire to learn, improve and assist others

Ability to develop a consultative relationship with business partners by listening, gathering information, and making responsible recommendations based on technical knowledge and experience

Strong analytical and customer service skills

Ability to manage multiple initiatives simultaneously (prioritizing, planning, and distributing work

Ability to effectively prioritize and execute tasks in a high-pressure environment

Skilled at working in a team-oriented, collaborative environment

Proficiency with Microsoft Office products is required



Related post-secondary degree or college equivalent in Information Systems



At least 2 years in a leadership role

5+ years of SuccessFactors system administration experience in Employee Central, Onboarding, Recruiting, Performance and goals, Learning, and Compensation

Experience with technical configuration of the interface between SuccessFactors and SAP

Experience with SAP HCM configuration is an asset

Experience with integration between SuccessFactors and SAP is an asset