Learning Systems Specialist, Field Training & Development

This position is based out of our Houston Technical Support Center (14041 Vickery Drive, Houston, TX 77032)

Precision Drilling, a leading oil and gas drilling contractor, is looking for a Learning Systems Specialist, specifically in SAP/SuccessFactors, to use your knowledge and experience in our Field Training & Development function by researching, gathering, analyzing, and reporting training data. Our training organization caters to improving our organization's performance using our human capital management tools. The organization has a comprehensive data-driven strategy based on effective training data and efficient processes to deliver efficient, effective training. The ideal candidate is a creative problem-solver who knows learning technology best practices and can effectively perform the job while maintaining impeccable integrity and high work standards.

ROLES, DUTIES & RESPONSIBILITIES
• Partner with IT, HRIS, and company personnel to provide appropriate solutions and 
recommendations to resolve system issues quickly and effectively. 
• Gather, clean, and analyze data from multiple sources, including surveys, assessments,
learning management, and other business systems. 
• ***Develop reports and analytics to determine the learning impact and assess the effectiveness 
of training programs.***
• ***Develop visualizations that immediately identify and communicate trends, patterns, and 
correlations to stakeholders.***
• ***Create dashboards and other data products to share findings and insights.***
• Contribute to the ongoing development and maintenance of the learning management 
system. 
• Adhere to data privacy and security protocols to protect confidential information.
• Adhere to and support learning technology strategies, processes, and tools. 
• Provide business-specific training to company personnel in the proper use of each 
learning tool as it pertains to business needs and requirements.
• Develop and maintain process and procedure documentation on developed solutions.

• Support learning systems, including learning, training, performance, and competency 
management systems.
• Administer all learning systems consistent with business needs.
• Coordinate and communicate with all internal support personnel, including IT, HR, HRIS, 
Training and Operations in all matters related to learning systems.
• Identify, research, and resolve learning systems issues. Escalate issues to IT and HRIS
for review and resolution.
• Prioritize and execute critical projects, tasks, and initiatives with a focus on results
• Build and nurture critical relationships across the Company
• Share knowledge across the team and throughout the Company.
• Demonstrate high candor and high respect; strive for open and candid dialogue in our 
team and across the Company.
• Provide weekly status of learning systems issues, daily tasks, and new requests.
• Assist other department personnel as needed.
• Perform other duties/projects as assigned.
• All data, information, and observations are to be held in the strictest confidence.

EDUCATION & EXPERIENCE

Bachelor's degree in information systems or a related field
Minimum of 2 years of experience in configuration, administration, and support of learning systems, specifically SAP/SuccessFactors
Strong functional knowledge of the SuccessFactors system, specifically in Learning Management, Performance Management, and Employee Central 
Experience or certification in database management and reporting software such as SQL, Tableau, Microsoft, and Power BI

Experience or certification in learning data analysis, reporting, and analytics includes a strong knowledge of data 
visualization and data mining techniques 
Ability to create and maintain complex data sets

SKILLS & COMPETENCIES

Excellent written and verbal communication skills
Creative problem-solver and logical systems thinker
Prioritize and execute projects, tasks, and initiatives
Able to plan and manage time

Top competencies for the job are…

Data Visualization and Presentation

Learning Metrics and Reporting

Planning and Organizing
Ensuring Accountability
Managing Project Execution